Items purchased from our website can be returned within 14 days of receiving the goods, for an exchange or refund. This is providing they are returned in their original condition and packaged correctly.
Please note:
Before returning goods, please contact us by email on returns@sandrasnurserycorner.com, stating your order details and reason for return. Once contact has been made, please your item to our shop address:
Sandras Nursery Corner88 Shore RoadBelfastCounty AntrimNorthern IrelandBT15 3PZ
Sandra's Nursery Corner cannot accept responsibility for lost or misdirected returns. For your own protection, you should arrange for any goods to be returned by first class registered post or by courier.
This returns policy is in addition to your statutory rights, which will remain unaffected.
RETURNS FOR REPAIR/INSPECTIONIf a fault is believed to have occurred, the product may be subject to the inspection at Sandra's Nursery Corner’s discretion, to determine if the fault is manufacturing or non-manufacturing. A copy of any report will be made available at the purchaser's request. A return and inspection fee of £19.99 will be charged in the event of a non-manufacturing fault.
Unused goods with a manufacturing fault, may be returned for refund or exchange.
For used goods, if a fault is discovered, dependant on the circumstances, the item will be repaired, replaced or the purchaser supplied with easy to apply spare parts.
Products out of the 6 months warranty will normally incur a collection and return carriage charge payable prior to collection of the item. Any repairs required for non-manufacturing faults; out of the 6 months guarantee will be chargeable to the purchaser. (The purchaser will always be contacted with a quote before any work is carried out).